Maintenance and warranty: keeping your running boards in top shape

To ensure the longevity and optimal performance of your running boards, regular maintenance is essential. We recommend a quick power wash or a hose down of the bracket and motors joint mechanism on a monthly basis to remove any excessive dust, dirt and debris buildup. This simple maintenance routine helps keep the moving parts in good working condition. Additionally, regular cleaning of the steps themselves, similar to how you would clean your car, is recommended. However, to maintain the slip-resistant coating feature of the steps, please avoid applying any polishes or waxes as it will take away from the anti slip coating functionality of the steps surface.

Lubricating all moving joints with a high-quality automotive parts lubricant will also help ensure smooth operation.  We highly recommend applying FLUID FILMs Lanolin Spray which is easily available at Home Depot, Lowes and other big box stores as well as some automotive stores.  Apply very liberally across all moving joint and hinges as it serves as a preventative and protective agent. Do NOT use products such as WD40 as its more of a solvent than a lubricant.

Depending on your individual environment of where you live, as part of your regular maintenance we recommend that the entire installation is inspected atleast every 3-6 months. All bolts, nuts and fittings should be inspected to ensure no part has loosened.  Also all wiring connections should be inspected to ensure they are secure and not loose.

Our commitment to quality means that you can have confidence in the durability and reliability of our running boards. We stand behind the quality of our products with a full 12-month warranty against defects in materials or workmanship. This warranty is valid provided the running boards were properly installed according to the provided instructions. This warranty expressly excludes any and all costs associated with removal or installation of the product. This warranty does not extend to any damage, defect, or failure resulting from misuse, mistreatment, accidents, incorrect installation, alterations, insufficient maintenance, or hazards encountered on or off the road. Any incidental or consequential damages are excluded from coverage under this warranty.  During the warranty period specified above, at our sole discretion, either repair or replace any defective product without charge to the purchaser, except for any labor costs associated with the removal or reinstallation of the product. In the event that a particular product has been discontinued, we reserve the right to substitute the defective product with a current product of comparable functionality and value.  For the warranty claim to be initiated, the defective part must be returned at purchaser's cost, ensuring item is suitably packaged to prevent any damage during shipment. Upon receipt, the defective item will be inspected to verify the product is defective and warrants a replacement. Items that are not defective, but are being returned after installation will not be accepted for Returns, Refunds or Exchanges.  No claims may be validated without a Return Merchandise Authorization from AutoTech Trends.